Refund & Cancellation Policy
Green Publication follows a transparent and structured refund policy. Our goal is to ensure fairness for authors while maintaining ethical publishing standards. Payments made toward the publication process, review services, or assistance programs are handled with strict accountability and clarity. We strive to offer high-quality editorial and research support, and each service is initiated only after confirmation from the author. Since our team invests significant time, expertise, and resources into every manuscript, refunds are evaluated carefully and processed only in eligible circumstances. We believe in providing fair resolutions and ensuring that authors receive the services promised during their engagement with us.
Refund Policy Guidelines
Once the manuscript review process has started, fees paid for review, processing, or evaluation are non-refundable.
If an author mistakenly pays twice for the same service, the extra payment will be refunded upon verification.
If a manuscript is withdrawn by the author after peer review or acceptance, no refund will be provided.
If the publication is delayed due to technical reasons from our end, authors may receive a partial refund or free rescheduling.
Green Publication does not guarantee acceptance of any manuscript. Rejection after review does not qualify for a refund.
Refund requests must be submitted formally through email with valid payment proof and reason for refund.
In case of unauthorized or fraudulent transactions, refunds will be issued upon evidence and verification.
All eligible refunds will be processed to the original payment method within 7–14 business days.